Maintaining and continually improving your ISO Standards management system (MS) requires a sustained focus and vision. Maintaining certification underscores this fact. Companies often loose momentum, focus, and commitment after achieving initial certification. The result is a scramble to prepare for Surveillance Audits, stress and anxiety during the Surveillance Audit, and an unplanned commitment of resources to deal with the aftermath.
The Kayzed Consultants Maintenance Program is for companies that wish to outsource or augment the resources needed to maintain and improve their ISO with Kayzed experts. Given the level of change most organizations undergo and their already strained resources, Kayzed as a valuable source of expert support without the time and investment needed to develop and maintain such resource internally. has the experts and experience to deliver a custom-tailored program. Kayzed experience in implementation and certification of ISO standards adds great value to this difficult process - beyond simply maintaining certification.
Reduction or elimination of costly time and training of internal auditors.
Reduction of resources and cost needed to perform internal audits and effectively closeout resulting corrective actions.
Elimination of the stress, anxiety, and cost of preparing for, managing, and completing a registrar's Surveillance Audits.
Minimal disruption of operations and internal resources.
Expert assessments and advice through objectivity, experience, and independence of Kayzed experts.
Increased efficiency and higher quality results through consistent and continual focus of Kayzed business process and Lean QMS approach.
Continual evolution and improvement of your business Management System.
The first step is for Kayzed to achieve a thorough understanding of your organization and its ISO Standards. For this you are asked to provide your complete documentation package, as well as the latest Internal Audit and Management Review results. A Kayzed expert then visits your facility(ies) for an on-site tour. Customization and set-up is completed when we jointly decide on topics such as:
Whether to use your established internal auditing forms or Kayzed,
Whether Kayzed will be your internal auditor team or will augment your current staff, and
Internal Audit objectives - compliance and/or business performance and improvement. Internal Auditing:
Internal Auditing is a crucial element of an ISO. Consistent and effective internal audits assure continual effectiveness, compliance, and improvement of your ISO. However, many companies that tackle this responsibility alone must overcome the following obstacles:
Difficulty in developing and maintaining the skills for part-time Internal Auditors, Lack of experience, independence, and objectivity of Internal Auditors, and Internal resource constraints.
Kayzed serves as your internal audit team and performs your Internal Audits. The frequency and length of each internal audit depends on the size and complexity of your organization, as well as your organizational objectives. However, two Internal Audits per year is a typical minimum.
To begin, Kayzed expert prepares and provides an Internal Audit Plan well in advance of each Internal Audit. The Internal Audit Plan details the schedule of activities for each Internal Audit to assure that your staff has ample notice and time to prepare. The Internal Audit Plan also assures that disruption to your staff's daily activities is minimized.
To conduct each Internal Audit Kayzed uses a customized checklist and Kayzed exclusive Process Auditing Guide. The checklist assures a consistent assessment of compliance with ISO Standards while the Process Auditing Guide assures continual focus on business processes. Any deviations (non-conformances), observations, and recommendations are detailed in a formal Internal Audit Report.
Kayzed recommends that one or two of your Internal Auditors accompany and assist Kayzed expert during each Internal Audit. This allows for the skills of your Internal Auditors to be developed, improved, and/or maintained.
One of the Internal Audits is scheduled in advance of your registrar's Surveillance Audits. In addition to the thorough assessment of your ISO, this Internal Audit has the added objective of assuring that you are prepared for the Surveillance Audit. Kayzed then mentors your staff through the development and closeout of all corrective, preventive, and improvement actions. Furthermore, to ensure that you are always prepared for your Surveillance Audit, this approach is a driver of continual improvement.
Kayzed coordinates all activities related to the Surveillance Audit, including communication and scheduling with the registrar. Typically, Kayzed expert arrives a day before the Surveillance Audit. With the Internal Audits completed and corrective, preventive, and improvement actions reviewed and implemented, Kayzed expert helps facilitate a Management Review meeting to assure that it is performed properly before the Surveillance Audit. Kayzed expert then facilitates the Surveillance Audit. Following the audit, Kayzed expert mentors the development and closeout of corrective, preventive, and improvement actions in response to any non-conformances, observations, or suggestions noted by your registrar.
In addition to the above support activities, your staff has direct and unlimited telephone, e-mail, fax, and on-line meeting access to Kayzed experts for the term of the Maintenance Program. This support will include:
Review of any changes or improvements to your ISO, and Advise on best practices and continual improvement initiatives.
ISO documentation review
Program customizations and set-up.
At least two customized Internal Audits per year.
Annual Internal Audit Schedule.
Tailored Internal Audit Plans.
Documentation of Internal Audit results with a formal Internal Audit Report.
Support of the development and closure of Corrective, Preventive, and Continual Improvement Actions.
Facilitation of Management Review prior to Surveillance Audits.
Preparation, management, and facilitation of Surveillance Audits.
A detailed corporate culture analysis usually calls for a profound understanding of the core values of the company. The overarching objective is to find out how and why things are done in a particular organization. Kayzed uses very refined and specific tools that will give you quantitative and qualitative information, which will result in a total understanding of your company’s culture and how to use them effectively and successfully. .
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Breakdown maintenance is maintenance performed on a piece of machinery or equipment that has broken down and is unusable. It is based on a breakdown maintenance trigger. It may be either planned or unplanned. !
The maintenance manager is responsible to plan and carry out periodic preventive maintenance and ensure continued process capability. Also responsible for oil spillage, vibration, emission, and noise level.
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